Called to set up an appointment and was able to get right in. I was concerned about a noise coming from my back tire and was convinced a huge repair bill was about to hit me. Instead, I was given the best news possible. No repairs needed. Options were provided for "down the road," if I wanted to make the noise disappear, but nothing needed to be done in the near future. I truly appreciate the honesty and customer service. This is why I only bring my vehicles to Honest1!!