Everything was done quickly and professionally. I felt that the people at Honest 1 were honest with me and I would definitely use them again in the future
Excellent service as always.
I needed to get my oil changed so i made an appt with Honest 1-Auto Care. I got there a little early and they took my truck back right away. The service guy Chris was very friendly and professional even as he was telling me i needed a new battery that was going to cost me a little more than i had planned to spend. I appreciated his knowledge and how friendly he was. I will be returning...again Thanks guys for the great experience.
Always friendly and professional. Does the work in a timely matter, got my Jeep back the same day I brought it in!! Thanks Chris and Matt!!
Vehicle issues are never be planned, Honest-1 in Cottage Grove were able to get me in for a repair lightning quick! Kept me informed as they troubleshot the issue, completed the repair and had me on my way quickly. Thank you!!
Honest work. We brought our car in for a big brake job. They came out a bit later and said we didn't need it! Then they fixed our turn light for just a few bucks! I love this place!
Ok so I went to Honest 1 because I had my truck at another shop for a suspension inspection and I was told I needed rear shocks . I had shocks installed and still had an issue . Honest 1 told me my New shocks we're we'r and on upside.down and then put some grease in my left front ball joint . Only upon my asking did they tell me my front shocks we're pretty worn and the originals and that they should be replaced soon. I pd $47 for less than 10 minutes . I trusted that they actually inspected my suspension thoroughly since that is what I pd for . Well NOPE !!!! . After contacting the original shop they told me that my gas shocks could be installed upside right or upside down which was also incorrect. so I went to a third shop and paid for a 3rd time for a thorough suspension inspection. Upon my third inspection I was told yes my shocks were installed upside down but they weren't shot they were perfectly fine so they were installed correctly at the third shop. Then they did an actual thorough suspension inspection and I have worn out tie rod ends and need to replace both ball joints and yes I need new front shocks. they even showed me where are my tire on the front passenger side is leaning when I turn the wheel. so I don't know what I paid for because I literally could have crawled under my truck and known what they told me and I paid for a full suspenssion inspection and not to mention I was very clear that I needed to pull a cargo trailer with this truck and they still didn't do any more then look at the two issues that I had said I was concerned about when I originally made the appointment why did I pay for a full suspension inspection and and them only look at the shocks and the ball joint rather than actually doing a full inspection on my truck. I would have given them a 4* because the guy was kinda rude when I first got there and wanted me.to name the first shop I took my truck to and I told him I do not trash talk . I can leave a review just like I am doing now when I am unhappy with my service . But after having to have a 3rd inspection and being told I needed to replace several items that Honest 1 didn't inspect , I am very dissatisfied with them .
Best customer service and quality work. This place rocks and always look forward to going back.
I know whenever I bring my car to Honest-1 that they will take care of whatever is wrong and only charge me for that. I know that the cost will be fair and not padded with extra charges. If I need a loaner, there is one available and the work is always done very quickly. I would recommend Honest-1 Auto to everyone!
Took my car in to have a tire fixed. There was a mix up with my appointment but they got my car in and fixed within an hour. Very friendly and professional.