We will be closed on November 28th for Thanksgiving | Honest-1 Auto Care

Cottage Grove Auto Repair

(651) 318-3073
Mon - Fri: 7:00 AM - 5:00 PM
5

Very good experiences so far

Hi Raymond- thank you so much for the 5 star review and for supporting our small family business!

- Honest-1 Auto Care Cottage Grove
5

Our car was making loud weird noises and they were able to fix it in decent time.

Thank you for your kind words and for trusting us with your vehicle Lindsey!

- Honest-1 Auto Care Cottage Grove
5

Chris and his staff took great care of our handicap van they do great work! They tell you what’s wrong and will help you decide how to proceed Great place get you taken care of and stand behind there work

Thank you Geoffrey! We appreciate you business and 5 star review!

- Honest-1 Auto Care Cottage Grove
5

I really appreciated that I didn’t have to make another appointment to get the concerns fixed on my jeep. they were very accommodating very kind and understanding and I’m hoping the ride to Florida is n No breakdowns for my jeep

Thank you for the 5 star review Suzanne! Have a safe and wonderful trip!

- Honest-1 Auto Care Cottage Grove
5

They lived up to there name, Honest 1! I had to get a lot of things replaced on my car recently. They were very straightforward with me. They made me feel like I was the most important customer and not just another number. Thank you Honest 1 auto for everything!

Hi Amber- thank you so much for your kind words and for trusting us with your vehicle! We really appreciate your support for our small family business!

- Honest-1 Auto Care Cottage Grove
3

We've had 5 star moments and 1 star moments with these guys. Clearly there's not a standard being held.

Hi Steven- thank you for the 4 star review. We've looked for you in our system but can't identify you based on your user name. We've had the same manager at Honest-1 Cottage Grove for over 5 years and always strive for excellent service. If you're not satisfied, please let us know so we can address your concerns. We'll do our best to deliver a 5 star experience next time! Have a great day!

- Honest-1 Auto Care Cottage Grove
1

My son wrote a review and Chris said my son didn’t want his diagnosis and did the work himself??! That’s funny🤣 they changed the intake manifold, I did the turbo and the plugs and coil packs at their diagnosis and nothing fixed the problem and then they changed the valve cover because it was under warranty and they discovers it wasn’t the valve cover they replaced but just the gasket so they replaced the valve cover on my sons dime and test drive it and sent it home with the check engine light still on and still not running right! WHO DOES THAT??? NOT A REPUTABLE SHOP I CAN TELL YOI THAT

Hi Scott- thank you for taking the time to leave us feedback. As we previously explained, we conducted the initial diagnostic testing, advised on the first step in the repair process and that the initial repair may not fix all the issues. After that, you declined our next steps and took it upon yourselves to repair the vehicle on your own and continued asking us for additional advice but were unwilling to authorize us to conduct additional testing and repairs. We back our work with a 3 year/36k mile warranty and if there is a problem with any service we performed we'll take care of it.

- Honest-1 Auto Care Cottage Grove
5

Thank you for the 5 star rating Joe!

- Honest-1 Auto Care Cottage Grove
5

Chris and the team are outstanding. Very upfront and honest with your vehicle and repairs throughout the process. 100% trust them to diagnose and let me know what we are looking at and dealing with, great job!

Hi Ben- thank you for the 5 star review and for trusting us with your vehicle!

- Honest-1 Auto Care Cottage Grove
1

Just a PSA for future customers, please consider getting a second opinion from other mechanic shops before letting Honest-1 touch your car! I've now had two experiences in which I've been over charged and quoted to replace parts that aren't necessary to fixing the car. Shop rate to work on a 2016 Chevy Cruze with 103,000 miles was 183$/hr and the mechanics seem to overcharge for parts. The mechanics here will also leave you feeling broke and powerless since they do not work with you to explain the problems or give you different options. They will say, "You need X done to your car and it will cost you Y". If you have no idea about engines this place will do its best to take advantage of unaware customers and make you replace things that are not necessary to the issue at hand.

Hi Brennan- we're very sorry you didn't have a good experience with us. As we advised you, we're happy to perform accurate diagnostics for you but you declined diagnostic testing and replaced parts on your own. We can't really help you if you decline our services. As Chris advised you, we don't have a fixed labor rate- it depends on a number of factors including type of vehicle and the nature of the repairs. If there is a problem with any of the work you did have us perform, please bring the vehicle back as we offer a 3 year/36,000 mile warranty and firmly stand behind all our recommendations and repairs. Thank you for taking the time to provide us feedback and have a great day!

- Honest-1 Auto Care Cottage Grove
Honest-1 Auto Care Cottage Grove is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Cottage Grove (651) 528-6226 if you have any issues in accessing any area of our website.