I’ve had these guys work on two different vehicles,one of them a few times. Every time I’ve been shocked at how much much money they charged me. Today I brought in a car that needed some brakes and a couple other things looked at. They gave me a quote for $2700!!!! Then when I said no way I’m paying that they held my keys hostage till I paid them $140 for the estimate. They tried blaming the outrageous quote on the price of parts being so high. I looked up the parts. They were a very small part of the quoted price. Never again. Not very honest1
Hi Blake- thank you for taking the time to leave us feedback. We didn't charge you $140 for an estimate, we charged you for diagnostic testing and the extra time to remove your wheels because your wheel lock key was missing. Your $2600 quote was for front brake pads and rotors, rebuild rear drum brakes, brake fluid flush, rear shocks, axle shaft seal, replacing burned out bulbs, and fluid degrease and dye to determine the source of the leaks in your engine bay. We’re very sorry you didn’t think our service was a good value but we firmly stand behind our prices and in most cases can meet or beat any apples to apples competitor quotes. We stand behind all our work and recommendations with a 3 year/36k mile warranty, complimentary roadside assistance, and offer free loaner cars. Thank you again for your feedback and have a great day!
- Honest-1 Auto Care Cottage Grove